Benchmarks by Company
Unparalleled Customer Intelligence
ACSI is the national measure of customer satisfaction for both the private and public sector, with access to a wealth of data from more than 400 companies in over 40 industries for world-class expertise.
- Abercrombie & Fitch Specialty Retailers
- Ace Hardware Specialty Retailers
- Acer Personal Computers
- Acura (Honda) Automobiles
- Adidas Nondurable Products
- Advance Auto Parts Specialty Retailers
- Aetna (CVS Health) Health Insurance
- Ahold Delhaize Supermarkets
- AIG Life Insurance
- Alamo (Enterprise) Car Rentals
- Alaska Airlines
- Albertsons Companies Supermarkets
- Aldi Supermarkets
- Allegiant Airlines
- Allstate Property and Casualty Insurance
- Amazon Personal Computers
- Amazon Online Retailers
- Amazon Prime Video Video Streaming Service
- Ameren Energy Utilities
- American Airlines
- American Eagle Outfitters Specialty Retailers
- American Electric Power Energy Utilities
- American Family Property and Casualty Insurance
- Anheuser-Busch InBev Nondurable Products
- AOL (Yahoo) Search Engines and Information
- Apple Personal Computers
- Apple Cell Phones
- Apple Store Specialty Retailers
- Apple Store Online Retailers
- Apple TV+ Video Streaming Service
- Applebee’s (Dine Brands) Full-Service Restaurants
- Arby’s (Inspire Brands) Fast Food Restaurants
- ASUS Personal Computers
- AT&T Wireless Phone Service
- AT&T Fiber Internet Service Providers
- AT&T Internet Internet Service Providers
- Atmos Energy Energy Utilities
- Audi (Volkswagen) Automobiles
- AutoZone Specialty Retailers
- Avis (Avis Budget) Car Rentals
- Bank of America Banks
- Bank of the West (BMO) Banks
- Barclays Banks
- Bass Pro Shops Specialty Retailers
- Bath & Body Works Specialty Retailers
- Bed Bath & Beyond Specialty Retailers
- Belk General Merchandise Retailers
- Berkshire Hathaway Energy Energy Utilities
- Best Buy Specialty Retailers
- Best Buy Online Retailers
- Big Lots General Merchandise Retailers
- Bing (Microsoft) Search Engines and Information
- BJ’s Wholesale Club Supermarkets
- BJ’s Wholesale Club General Merchandise Retailers
- Blue Cross Blue Shield Health Insurance
- BMW Automobiles
- Booking.com (Booking Holdings) Online Travel Agencies
- Boost Mobile Wireless Phone Service
- Bosch Household Appliances
- BP Convenience Stores
- Buc-ee’s Convenience Stores
- Budget (Avis Budget) Car Rentals
- Buffalo Wild Wings (Inspire Brands) Full-Service Restaurants
- Buick (GM) Automobiles
- Burger King (RBI) Fast Food Restaurants
- Burlington General Merchandise Retailers
- BWH Hotels Lodging
- Cadillac (GM) Automobiles
- Campbell’s Nondurable Products
- Capital One Banks
- Casey’s General Store Convenience Stores
- Centene Health Insurance
- CenterPoint Energy Energy Utilities
- CenturyLink (Lumen Technologies) Internet Service Providers
- CenturyLink Fiber (Lumen Technologies) Internet Service Providers
- Charles Schwab Online Investment
- Charles Schwab Financial Advisors
- Chase Banks
- Chevrolet (GM) Automobiles
- Chewy Online Retailers
- Chick-fil-A Fast Food Restaurants
- Chili’s Full-Service Restaurants
- Chipotle Fast Food Restaurants
- Choice Lodging
- Chrysler (Stellantis) Automobiles
- Cigna Health Insurance
- Circle K Convenience Stores
- Citibank Banks
- Citizens Banks
- Clorox Nondurable Products
- CMS Energy Energy Utilities
- Coca-Cola Nondurable Products
- Colgate-Palmolive Nondurable Products
- Conagra Nondurable Products
- Consolidated Edison Energy Utilities
- Constellation Brands Nondurable Products
- Consumer Cellular Wireless Phone Service
- Costco Online Retailers
- Costco Supermarkets
- Costco General Merchandise Retailers
- Cox Subscription TV Service
- Cox Internet Service Providers
- CPS Energy Energy Utilities
- Cracker Barrel Full-Service Restaurants
- Crackle Video Streaming Service
- Cricket Wireless (AT&T) Wireless Phone Service
- Culver’s Fast Food Restaurants
- Cumberland Farms Convenience Stores
- CVS Drugstores
- Dairy Queen Fast Food Restaurants
- Dell Personal Computers
- Dell Online Retailers
- Delta Airlines
- Denny’s Full-Service Restaurants
- Dick’s Sporting Goods Specialty Retailers
- Dillard’s General Merchandise Retailers
- DIRECTV Subscription TV Service
- DIRECTV STREAM Video Streaming Service
- Dish Network Subscription TV Service
- Disney+ Video Streaming Service
- Dodge (Stellantis) Automobiles
- Dole Nondurable Products
- Dollar (Hertz) Car Rentals
- Dollar General General Merchandise Retailers
- Dollar Tree General Merchandise Retailers
- Dominion Energy Energy Utilities
- Domino’s Fast Food Restaurants
- DoorDash Food Delivery
- DTE Energy Energy Utilities
- Duke Energy Energy Utilities
- Dunkin’ (Inspire Brands) Fast Food Restaurants
- E*Trade (Morgan Stanley) Online Investment
- eBay Online Retailers
- Edison International Energy Utilities
- Edward Jones Online Investment
- Electrolux Household Appliances
- Entergy Energy Utilities
- Enterprise Car Rentals
- ESPN+ (Walt Disney) Video Streaming Service
- Etsy Online Retailers
- Eversource Energy Utilities
- Exelon Energy Utilities
- Expedia Online Travel Agencies
- Facebook (Meta) Social Media
- Farmers Property and Casualty Insurance
- FedEx Consumer Shipping and Mail
- Ferrero Nondurable Products
- Fidelity Online Investment
- Fidelity Financial Advisors
- Fifth Third Bank Banks
- FirstEnergy Energy Utilities
- Five Guys Fast Food Restaurants
- Foot Locker Specialty Retailers
- Ford Automobiles
- Fred Meyer (Kroger) General Merchandise Retailers
- Frontier Airlines
- Frontier Communications Subscription TV Service
- Frontier Communications Internet Service Providers
- Frontier Fiber Internet Service Providers
- GameStop Online Retailers
- GameStop Specialty Retailers
- Gap Online Retailers
- Gap Specialty Retailers
- Geico Property and Casualty Insurance
- General Mills Nondurable Products
- Giant Eagle Supermarkets
- GMC (GM) Automobiles
- Google Cell Phones
- Google Search Engines and Information
- Google Fi Wireless Phone Service
- Google Fiber Internet Service Providers
- Groupon Online Retailers
- Grubhub Food Delivery
- H-E-B Supermarkets
- Haier* Household Appliances
- Hanesbrands Nondurable Products
- Henkel Nondurable Products
- Hershey’s Nondurable Products
- Hertz Car Rentals
- Hilton Lodging
- Hisense Televisions
- Hobby Lobby Specialty Retailers
- Home Depot Specialty Retailers
- Home Depot Online Retailers
- Honda Automobiles
- HP Personal Computers
- HP Store Online Retailers
- Hulu (Walt Disney) Video Streaming Service
- Hulu + Live TV (Walt Disney) Video Streaming Service
- Humana Health Insurance
- Hy-Vee Supermarkets
- Hyatt Lodging
- Hyundai Automobiles
- Kaiser Permanente Health Insurance
- Kellogg’s Nondurable Products
- Keurig Dr Pepper Nondurable Products
- KeyBank Banks
- KFC (Yum! Brands) Fast Food Restaurants
- Kia Automobiles
- Kinetic by Windstream Internet Service Providers
- Kinetic Fiber by Windstream Internet Service Providers
- Kohl’s General Merchandise Retailers
- Kohl’s Online Retailers
- Kraft Heinz Nondurable Products
- Kroger Supermarkets
- Kwik Trip Convenience Stores
- Lenovo Personal Computers
- Levi Strauss Nondurable Products
- Lexus (Toyota) Automobiles
- LG Televisions
- LG Household Appliances
- Liberty Mutual Property and Casualty Insurance
- Lincoln (Ford) Automobiles
- Lincoln Financial Life Insurance
- LinkedIn (Microsoft) Social Media
- Little Caesars Fast Food Restaurants
- LongHorn Steakhouse (Darden) Full-Service Restaurants
- Los Angeles Department of Water and Power Energy Utilities
- Lowe’s Online Retailers
- Lowe’s Specialty Retailers
- LPL Financial Financial Advisors
- Lyft Rideshare
- Macy’s Online Retailers
- Macy’s General Merchandise Retailers
- Marriott Lodging
- Mars Nondurable Products
- MassMutual Life Insurance
- Max Video Streaming Service
- Mazda Automobiles
- McDonald’s Fast Food Restaurants
- Meijer Supermarkets
- Meijer General Merchandise Retailers
- Menards Specialty Retailers
- Mercedes-Benz Automobiles
- Merrill (Bank of America) Financial Advisors
- Merrill Edge (Bank of America) Online Investment
- MetLife Life Insurance
- Metro by T-Mobile Wireless Phone Service
- Michaels Specialty Retailers
- Microsoft Personal Computers
- Mint Mobile Wireless Phone Service
- Molson Coors Nondurable Products
- Morgan Stanley Financial Advisors
- Motorola (Lenovo) Cell Phones
- Murphy USA Convenience Stores
- National (Enterprise) Car Rentals
- National Grid Energy Utilities
- Nationwide Life Insurance
- Nationwide Property and Casualty Insurance
- Netflix Video Streaming Service
- New Balance Nondurable Products
- New York Life Life Insurance
- Newegg Online Retailers
- NextEra Energy Energy Utilities
- Nike Online Retailers
- Nike Nondurable Products
- NiSource Energy Utilities
- Nissan Automobiles
- Nordstrom Online Retailers
- Northwestern Mutual Life Insurance
- O’Reilly Auto Parts Specialty Retailers
- ODP (Office Depot, OfficeMax) Specialty Retailers
- Olive Garden (Darden) Full-Service Restaurants
- Optimum (Altice USA) Subscription TV Service
- Optimum (Altice USA) Internet Service Providers
- Optimum Fiber (Altice USA) Internet Service Providers
- Orbitz (Expedia) Online Travel Agencies
- Outback Steakhouse Full-Service Restaurants
- Overstock Online Retailers
- Panda Express Fast Food Restaurants
- Panera Bread Fast Food Restaurants
- Papa Johns Fast Food Restaurants
- Paramount+ Video Streaming Service
- Peacock (Comcast) Video Streaming Service
- PepsiCo Nondurable Products
- Pet Supplies Plus Specialty Retailers
- Petco Specialty Retailers
- PetSmart Specialty Retailers
- PG&E Energy Utilities
- Pinterest Social Media
- Pizza Hut (Yum! Brands) Fast Food Restaurants
- PNC Bank Banks
- Popeyes (RBI) Fast Food Restaurants
- PPL Energy Utilities
- Priceline (Booking Holdings) Online Travel Agencies
- Primerica Life Insurance
- Procter & Gamble Nondurable Products
- Progressive Property and Casualty Insurance
- Prudential Life Insurance
- Public Service Enterprise Group Energy Utilities
- Publix Supermarkets
- PVH Nondurable Products
- Sam’s Club (Walmart) Supermarkets
- Sam’s Club (Walmart) General Merchandise Retailers
- Samsung Televisions
- Samsung Household Appliances
- Samsung Personal Computers
- Samsung Cell Phones
- Santander Banks
- Save A Lot Supermarkets
- Sempra Energy Utilities
- Sephora Specialty Retailers
- Sheetz Convenience Stores
- Shell Convenience Stores
- ShopRite Supermarkets
- Signet Jewelers Specialty Retailers
- Skechers Nondurable Products
- Sling TV (Dish Network) Video Streaming Service
- Snapchat Social Media
- Sonic (Inspire Brands) Fast Food Restaurants
- Sony Televisions
- Southern Company Energy Utilities
- Southwest Airlines
- Spectrum (Charter Communications) Subscription TV Service
- Spectrum (Charter Communications) Internet Service Providers
- Speedway Convenience Stores
- Spirit Airlines
- Staples Online Retailers
- Staples Specialty Retailers
- Starbucks Fast Food Restaurants
- State Farm Life Insurance
- State Farm Property and Casualty Insurance
- Straight Talk (Verizon) Wireless Phone Service
- Subaru Automobiles
- Subway Fast Food Restaurants
- T-Mobile Wireless Phone Service
- T-Mobile Internet Service Providers
- T-Mobile 5G internet Internet Service Providers
- Taco Bell (Yum! Brands) Fast Food Restaurants
- Target Online Retailers
- Target Supermarkets
- Target General Merchandise Retailers
- TCL Televisions
- TD Bank Banks
- Tesla Automobiles
- Texas Roadhouse Full-Service Restaurants
- The Cheesecake Factory Full-Service Restaurants
- TikTok Social Media
- TJX (HomeGoods) Specialty Retailers
- TJX (Marshalls, TJ Maxx) General Merchandise Retailers
- Toyota Automobiles
- Tracfone (Verizon) Wireless Phone Service
- Tractor Supply Company Specialty Retailers
- Trader Joe’s Supermarkets
- Travelers Property and Casualty Insurance
- Travelocity (Expedia) Online Travel Agencies
- Tripadvisor Online Travel Agencies
- Trivago (Expedia) Online Travel Agencies
- Truist Banks
- Tyson Nondurable Products
- U.S. Bank Banks
- U.S. Cellular Wireless Phone Service
- U.S. Postal Service (Express & Priority Mail) Consumer Shipping and Mail
- Uber Rideshare
- Uber Eats Food Delivery
- UBS Financial Advisors
- Ulta Beauty Specialty Retailers
- Unilever Nondurable Products
- United Airlines
- UnitedHealth Health Insurance
- UPS Consumer Shipping and Mail
- USAA Banks
- Walgreens Drugstores
- Walgreens Online Retailers
- Walmart Online Retailers
- Walmart Supermarkets
- Walmart Drugstores
- Walmart General Merchandise Retailers
- Wawa Convenience Stores
- Wayfair Online Retailers
- WEC Energy Group Energy Utilities
- Wegmans Supermarkets
- Wells Fargo Financial Advisors
- Wells Fargo Banks
- Wendy’s Fast Food Restaurants
- Whirlpool Household Appliances
- Whole Foods (Amazon) Supermarkets
- Williams-Sonoma Specialty Retailers
- X (formerly Twitter) Social Media
- Xcel Energy Energy Utilities
- Xfinity (Comcast) Subscription TV Service
- Xfinity (Comcast) Internet Service Providers
- Xfinity Fiber (Comcast) Internet Service Providers
- Xfinity Mobile (Comcast) Wireless Phone Service
- Xstream (Mediacom) Internet Service Providers
- Xtream (Mediacom) Subscription TV Service